Belam-Rīga completed the modernization of the existing AVAYA telephone communication system at AS “Rīgas Siltums”.
For many years, AVAYA has been one of the world leaders in the field of corporate telephony, providing its users with unsurpassed quality and high fault tolerance.
Implemented technologies:
- IP telephony
- IP DECT
- IVR
- FAX to E-mail
The existing platform improvements will allow the customer to reduce the public telephone communication costs, and they optimize internal work processes. In addition to functional advantages, modern technologies can significantly simplify the topology of the cable network (everything works through the IP network), thereby reducing the load on the maintenance of the cable network.